Enki IQ
Terms of Service
Effective Date: April 3, 2026
Last Updated: April 3, 2026
PLEASE READ THESE TERMS CAREFULLY. By accessing or using Enki IQ, you agree to be bound by these Terms of Service. If you do not agree to these terms, do not access or use the Service.
1. Acceptance of Terms
These Terms of Service (the "Agreement" or "Terms") constitute a legally binding agreement between Cardea LLC, a Nevada limited liability company, operating the Enki IQ platform ("Enki IQ," "Cardea LLC," "we," "us," or "our"), and you, individually or on behalf of an organization ("you" or "User"), governing your access to and use of the Enki IQ platform, including all related software, applications, features, and content (collectively, the "Service").
By creating an account, clicking "I Agree," or otherwise accessing or using the Service, you represent that: (a) you are at least 18 years of age; (b) you have the legal capacity and authority to enter into this Agreement; (c) if you are accessing the Service on behalf of an organization, you have the authority to bind that organization to these Terms; and (d) your use of the Service complies with all applicable laws and regulations.
If you do not agree with these Terms, you must not access or use the Service. Access to and use of the Service is conditioned on acceptance of and compliance with these Terms.
2. Definitions
As used in these Terms, the following definitions apply:
"Account" means the unique account created for you to access the Service.
"Authorized User" means any individual granted access to the Service under a subscription held by you or your organization.
"Customer Data" means all data, content, and information submitted to or generated within the Service by you or your Authorized Users, including account records, contact information, opportunity data, notes, attachments, and AI-generated research outputs derived from your data.
"Confidential Information" means any non-public information disclosed by one party to the other in connection with the Service that is designated as confidential or that reasonably should be understood to be confidential.
"Documentation" means user guides, help articles, and other materials made available by Enki IQ describing the features and functionality of the Service.
"Intellectual Property Rights" means all patents, copyrights, trademarks, trade secrets, and other intellectual property rights worldwide.
"Order Form" means any mutually executed order form, online subscription form, or similar document specifying the subscription tier and fees.
"Subscription" means your right to access and use the Service during a specified subscription period in exchange for applicable fees.
"Third-Party Services" means external platforms, APIs, or services integrated with or accessible through the Service, including Apollo.io, BrightData, Google Gemini, Anthropic Claude, Voyage AI, Stripe, and Google Calendar.
3. Description of Service
Enki IQ is an AI-powered sales intelligence platform designed to enhance B2B sales productivity. The Service includes, among other features:
Territory Planning & Prioritization: AI-scored territory plans, ICP fit scoring, and technology stack detection via StackCrawler.
Account & Contact Intelligence: AI-driven account research powered by third-party data enrichment providers including Apollo.io and BrightData, and AI models including Google Gemini.
Foresight Predictive Intelligence: Predictive deal theses, pain lifecycle tracking, and evidence-backed opportunity scoring.
Opportunity & Deal Management: Stage Zero deal tracking, AI-generated action plans, and MEDDPIC qualification scoring.
Stakeholder Mapping: Key decision-maker scoring, buying committee visualization, and competitor-tie detection.
Competitive Intelligence: Competitive positioning analysis, differentiation scoring, and win/loss themes.
AI Assistant: Conversational assistant with semantic search across your Customer Data using Voyage AI vector embeddings.
Workflow Integrations: Google Calendar integration and document export functionality.
We reserve the right to modify, discontinue, or update any feature of the Service at any time, with or without notice, provided that material changes to paid features will be communicated with reasonable advance notice.
4. Account Registration and Security
4.1 Account Creation
To access the Service, you must register for an account by providing accurate, current, and complete information. You agree to keep your account information up to date. Accounts are authenticated through our identity provider, Clerk, and may support single sign-on (SSO) for eligible subscription tiers.
4.2 Account Security
You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You agree to: (a) use a strong, unique password; (b) not share your credentials with any third party; (c) notify us immediately at legal@enkiq.ai if you suspect unauthorized access; and (d) ensure that Authorized Users comply with these Terms.
4.3 Authorized Users
If you are subscribing on behalf of an organization, you may designate Authorized Users up to the limit specified in your Order Form or subscription tier. You are responsible for the acts and omissions of all Authorized Users as if they were your own. You must promptly revoke access for any individual who is no longer authorized to use the Service.
4.4 Eligibility
The Service is intended for users who are at least 18 years of age. By registering, you represent that you meet this age requirement. We do not knowingly collect information from individuals under 18.
5. Subscriptions and Payment
5.1 Subscription Plans
The Service is offered on a subscription basis. Details of available plans, including features and pricing, are available on our website at https://enkiq.ai. We reserve the right to modify our pricing with at least 30 days' written notice to existing subscribers.
5.2 Billing and Payment
Subscription fees are billed in advance on a monthly or annual basis, as selected at the time of purchase. Payment is processed through Stripe, our third-party payment processor. By providing payment information, you authorize us to charge your payment method for applicable fees. We do not store credit card numbers on our servers; all payment data is handled directly by Stripe in accordance with PCI-DSS standards.
5.3 Auto-Renewal
Subscriptions automatically renew at the end of each billing period unless cancelled prior to the renewal date. You may cancel your subscription at any time through your account settings. Cancellation takes effect at the end of the current billing period; no refunds are issued for partial periods unless required by applicable law.
5.4 Free Trials
We may offer free trial periods at our discretion. At the end of a free trial, your account will automatically convert to a paid subscription unless you cancel before the trial expires. We reserve the right to limit, modify, or discontinue free trial offers at any time.
5.5 Taxes
Fees do not include taxes. You are responsible for all applicable taxes, levies, or duties imposed by taxing authorities. Where required by law, we will collect and remit applicable taxes on your behalf.
5.6 Overdue Payments
Overdue amounts accrue interest at 1.5% per month (or the maximum permitted by law, whichever is less). We may suspend or terminate access to the Service for accounts with overdue balances after providing at least 10 days' notice.
6. Acceptable Use Policy
6.1 Permitted Uses
You may use the Service solely for your internal business purposes and in accordance with these Terms, applicable law, and any applicable Documentation.
6.2 Prohibited Uses
You agree not to, and will not permit any third party to:
Reverse engineer, decompile, or disassemble any portion of the Service or attempt to derive source code;
Scrape, crawl, or extract data from the Service using automated means beyond what is expressly permitted by the Service's APIs;
Use the Service to violate any applicable law, regulation, or third-party rights, including privacy laws and anti-spam regulations (CAN-SPAM, CASL);
Transmit malicious code, viruses, or any other harmful content;
Attempt to gain unauthorized access to the Service, its servers, or any related systems;
Use the Service to send unsolicited commercial communications (spam) or engage in any deceptive or manipulative sales practices;
Resell, sublicense, or provide the Service to third parties on a service bureau or time-sharing basis without prior written consent;
Interfere with or disrupt the integrity or performance of the Service or any data contained therein;
Use the Service in any manner that could damage our reputation or that of our partners;
Circumvent any limits imposed on your subscription tier.
We reserve the right to investigate and take appropriate action, including suspension or termination of access, for violations of this Acceptable Use Policy.
7. Intellectual Property Rights
7.1 Enki IQ IP
The Service, including all underlying software, algorithms, models, interfaces, databases, Documentation, and Enki IQ brand assets, is and remains the exclusive property of Cardea LLC and its licensors. These Terms do not convey to you any right, title, or interest in or to the Service or Cardea LLC's Intellectual Property Rights, other than the limited license expressly set forth herein.
7.2 Limited License to Use the Service
Subject to these Terms and payment of applicable fees, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Service during your subscription period solely for your internal business purposes.
7.3 Customer Data Ownership
You retain all ownership rights to your Customer Data. By submitting Customer Data to the Service, you grant us a limited, worldwide, royalty-free license to process, store, display, and analyze your Customer Data solely as necessary to provide and improve the Service and as described in our Privacy Policy.
7.4 AI-Generated Outputs
The Service generates AI-driven insights, research summaries, deal recommendations, and other outputs ("AI Outputs") by processing your Customer Data and publicly available information using third-party AI models. AI Outputs are provided as part of the Service for your internal use. While you may use AI Outputs in your business operations, you acknowledge that: (a) AI Outputs are generated automatically and may contain errors or inaccuracies; (b) AI Outputs do not constitute professional advice; and (c) you assume full responsibility for any decisions made in reliance on AI Outputs.
7.5 Feedback
If you provide us with suggestions, ideas, or feedback about the Service ("Feedback"), you grant us an irrevocable, perpetual, worldwide, royalty-free license to use, reproduce, modify, and incorporate such Feedback into the Service without any obligation to you.
7.6 Trademarks
"Enki IQ," the Enki IQ logo, and related marks are trademarks of Cardea LLC. You may not use our trademarks without our prior written consent. Nothing in these Terms grants you any right to use our brand assets.
8. Data Privacy and Security
8.1 Privacy Policy
Our collection and use of personal data is governed by our Privacy Policy, available at https://enkiq.ai/privacy, which is incorporated into these Terms by reference. By using the Service, you consent to the collection and use of your data as described in the Privacy Policy.
8.2 Data Security
We implement commercially reasonable administrative, technical, and physical safeguards designed to protect your Customer Data from unauthorized access, disclosure, or destruction. These measures include:
Encryption: AES-256 encryption at rest for all data stores; TLS encryption for all data in transit.
Access Controls: Least-privilege IAM roles; row-level security ensuring per-user data isolation; multi-factor authentication support.
Infrastructure: Hosted on AWS, which maintains SOC 2 Type II, ISO 27001, and GDPR-ready certifications.
Secrets Management: All API keys and credentials stored exclusively in AWS Secrets Manager.
Monitoring: 24/7 security monitoring, CloudWatch Logs, Sentry error tracking, and Datadog infrastructure monitoring.
Despite these measures, no method of transmission or storage is 100% secure. We cannot guarantee absolute security of Customer Data.
8.3 AI Data Privacy
Your Customer Data is never used to train third-party AI models. We use AI services (Anthropic Claude, Google Gemini, Voyage AI) exclusively through paid API access, where provider terms explicitly prohibit the use of customer data for model training. Each customer's data is isolated and used solely to provide personalized insights to that customer.
8.4 Data Processing Agreements
For enterprise customers subject to GDPR or other applicable data protection regulations, we will enter into a Data Processing Agreement (DPA) upon request. Please contact legal@enkiq.ai to request a DPA.
8.5 CCPA Rights
If you are a California resident, you have the right to know what personal data we collect, the right to request deletion of your data, and the right to opt out of the sale of your data. Enki IQ does not sell Customer Data. To exercise your CCPA rights, contact us at legal@enkiq.ai.
8.6 GDPR Alignment
We are committed to GDPR compliance for EU data subjects. We apply data minimization principles, maintain per-user data isolation, support the right to data portability, and provide account data deletion upon termination (see Section 14). We are actively working toward formal GDPR compliance certification and appointment of a dedicated Data Protection Officer.
8.7 SOC 2 Type II
We are actively pursuing SOC 2 Type II certification. Our security architecture — including access controls, encryption, monitoring, and change management — is designed to meet SOC 2 Trust Services Criteria. A copy of our SOC 2 report will be made available to enterprise customers upon request and under NDA when certification is obtained.
8.8 Security Incident Notification
In the event of a security incident affecting your Customer Data, we will notify you without undue delay as required by applicable law, and in no event later than 72 hours of becoming aware of a breach affecting personal data of EU data subjects. Notification will be provided to the email address on file for your account.
9. Third-Party Services and Integrations
9.1 Third-Party Service Providers
The Service integrates with Third-Party Services to deliver core functionality, including:
Data Enrichment: Apollo.io and BrightData for contact and firmographic data enrichment.
AI Processing: Anthropic Claude (conversational AI), Google Gemini (deep research), and Voyage AI (vector embeddings and semantic search).
Authentication: Clerk for user identity and SSO.
Payment Processing: Stripe for billing and subscription management.
Monitoring: Sentry (error tracking) and Datadog (infrastructure monitoring).
Calendar Integration: Google Calendar for meeting context and scheduling.
Hosting: Amazon Web Services (AWS) for compute, storage, and networking.
9.2 Third-Party Terms
Your use of Third-Party Services through the Service is subject to the applicable terms and conditions of those providers. We are not responsible for the availability, accuracy, content, or practices of Third-Party Services. Third-Party Services may impose additional limitations on the use of data obtained through their APIs.
9.3 Third-Party Data
The Service surfaces data from third-party sources, including company and contact information, financial news, and public market intelligence. Such data is provided for informational purposes only and we make no warranties as to its accuracy, completeness, or fitness for any particular purpose. You are responsible for independently verifying third-party data before acting upon it.
9.4 Integration Permissions
By enabling integrations (e.g., Google Calendar), you authorize us to access the relevant data from those platforms as necessary to provide the integration features. You may revoke integration permissions at any time through your account settings.
10. Confidentiality
Each party agrees to hold the other's Confidential Information in strict confidence using at least the same degree of care used to protect its own confidential information (but no less than reasonable care), and not to disclose such information to any third party except as necessary to exercise its rights or fulfill its obligations under these Terms. The receiving party may disclose Confidential Information to its employees, contractors, and agents who have a need to know, provided they are bound by confidentiality obligations no less restrictive than those set forth herein.
Confidentiality obligations do not apply to information that: (a) is or becomes publicly known through no breach of this Agreement; (b) was rightfully known prior to disclosure; (c) is rightfully received from a third party without restriction; or (d) is required to be disclosed by law or court order, provided that the receiving party gives prompt written notice to the disclosing party and cooperates with the disclosing party's efforts to obtain a protective order.
11. Warranties and Disclaimers
11.1 Our Limited Warranty
We warrant that: (a) we have the right to grant the licenses in these Terms; (b) we will not knowingly introduce malicious code into the Service; and (c) we will use commercially reasonable efforts to make the Service available 99% of the time in any given calendar month, excluding scheduled maintenance, force majeure events, and outages caused by Third-Party Services.
11.2 Disclaimer of Warranties
EXCEPT AS EXPRESSLY SET FORTH IN SECTION 11.1, THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, ENKI IQ DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
WITHOUT LIMITING THE FOREGOING, WE DO NOT WARRANT THAT: (a) THE SERVICE WILL MEET YOUR REQUIREMENTS; (b) AI OUTPUTS OR THIRD-PARTY DATA WILL BE ACCURATE, COMPLETE, OR RELIABLE; (c) THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS; OR (d) ANY ERRORS OR DEFECTS WILL BE CORRECTED.
AI OUTPUTS GENERATED BY THE SERVICE ARE NOT PROFESSIONAL LEGAL, FINANCIAL, MEDICAL, OR BUSINESS ADVICE. YOU ASSUME SOLE RESPONSIBILITY FOR EVALUATING AND ACTING UPON ANY AI OUTPUTS.
12. Limitation of Liability
12.1 Exclusion of Consequential Damages
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL EITHER PARTY BE LIABLE TO THE OTHER FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR DAMAGES FOR LOSS OF PROFITS, REVENUE, DATA, GOODWILL, BUSINESS OPPORTUNITIES, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
12.2 Cap on Liability
EXCEPT FOR YOUR PAYMENT OBLIGATIONS, TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, ENKI IQ'S TOTAL CUMULATIVE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE GREATER OF: (a) THE TOTAL FEES PAID BY YOU TO ENKI IQ IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM; OR (b) ONE HUNDRED U.S. DOLLARS ($100.00).
12.3 Essential Basis
The parties acknowledge that the limitations of liability in this Section reflect a reasonable allocation of risk and are an essential element of the basis of the bargain between the parties. Enki IQ would not enter into these Terms without these limitations.
12.4 Exceptions
The limitations in this Section do not apply to: (a) a party's indemnification obligations; (b) either party's fraud, gross negligence, or willful misconduct; or (c) death or personal injury caused by a party's negligence.
13. Indemnification
13.1 By You
You will defend, indemnify, and hold harmless Enki IQ, its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your violation of these Terms; (b) your Customer Data infringing or misappropriating a third party's Intellectual Property Rights or privacy rights; (c) your use of the Service in violation of applicable law; or (d) any misrepresentation made by you.
13.2 By Enki IQ
We will defend you against any third-party claim alleging that the Service, as provided by us and used in accordance with these Terms, infringes a third party's Intellectual Property Rights, and will indemnify you for damages finally awarded or settlement amounts agreed to in connection with such a claim. This obligation does not apply if the alleged infringement arises from: (a) your Customer Data; (b) modifications to the Service made by you or a third party; (c) use of the Service in combination with products or services not provided by us; or (d) your violation of these Terms.
13.3 Indemnification Procedure
The indemnified party must: (a) promptly notify the indemnifying party of the claim; (b) give the indemnifying party sole control over the defense and settlement; and (c) provide reasonable cooperation at the indemnifying party's expense. The indemnifying party may not settle any claim in a manner that imposes obligations on the indemnified party without prior written consent.
14. Term and Termination
14.1 Term
These Terms are effective from the date you first access the Service and continue until your subscription is terminated or expires.
14.2 Termination by You
You may cancel your subscription at any time through your account settings. Cancellation takes effect at the end of the current billing period. You remain responsible for all fees accrued prior to the effective cancellation date.
14.3 Termination by Us
We may suspend or terminate your access to the Service immediately upon written notice if: (a) you materially breach these Terms and fail to cure such breach within 30 days of notice; (b) you fail to pay fees when due and do not cure the payment default within 10 days of notice; (c) you become insolvent or are the subject of bankruptcy proceedings; or (d) your use of the Service creates a security risk or legal liability for us or third parties.
14.4 Effect of Termination
Upon termination: (a) all licenses granted under these Terms immediately terminate; (b) you must cease all use of the Service and delete any downloaded components; and (c) each party will return or destroy the other's Confidential Information upon request.
14.5 Data Export and Deletion
Following termination, you will have 30 days to export your Customer Data using the Service's data export functionality. After this 30-day period, we will delete or anonymize your Customer Data in accordance with our data retention practices, unless retention is required by applicable law. We are not responsible for Customer Data lost due to your failure to export within the export window.
14.6 Survival
Sections 2, 7, 10, 11, 12, 13, 14.4, 14.5, 14.6, 15, 16, and 17 survive any expiration or termination of these Terms.
15. Dispute Resolution
15.1 Informal Resolution
The parties agree to first attempt to resolve any dispute, claim, or controversy arising out of or relating to these Terms or the Service (a "Dispute") through good-faith negotiation. Either party may initiate informal dispute resolution by sending written notice of the Dispute to the other party. The parties will have 30 days from receipt of such notice to resolve the Dispute informally.
15.2 Binding Arbitration
If the parties cannot resolve a Dispute through informal negotiation, either party may initiate binding arbitration. Arbitration will be administered by JAMS pursuant to its Streamlined Arbitration Rules and Procedures, or its Comprehensive Arbitration Rules and Procedures for claims exceeding $250,000, as applicable. Arbitration will be conducted by a single neutral arbitrator in Las Vegas, Nevada, or remotely if agreed upon by the parties. The arbitrator's decision will be final and binding and may be entered as a judgment in any court of competent jurisdiction.
15.3 Class Action Waiver
TO THE EXTENT PERMITTED BY APPLICABLE LAW, EACH PARTY WAIVES ANY RIGHT TO PARTICIPATE IN A CLASS ACTION, CLASS ARBITRATION, CONSOLIDATED ARBITRATION, OR REPRESENTATIVE PROCEEDING. ALL DISPUTES MUST BE BROUGHT ON AN INDIVIDUAL BASIS.
15.4 Exceptions to Arbitration
Notwithstanding the foregoing, either party may seek injunctive or other equitable relief from a court of competent jurisdiction to prevent actual or threatened infringement of Intellectual Property Rights or breach of confidentiality obligations. Such actions may be brought in the state or federal courts located in Clark County, Nevada.
15.5 Governing Law
These Terms are governed by and construed in accordance with the laws of the State of Nevada, without regard to its conflict of law provisions. To the extent any dispute is not subject to arbitration, each party irrevocably consents to the exclusive jurisdiction of the state and federal courts located in Clark County, Nevada.
15.6 Time Limitation
Any claim or cause of action arising out of or related to these Terms must be filed within one (1) year after the claim arose, or such claim is permanently barred.
16. Changes to These Terms
We may modify these Terms at any time. For material changes, we will provide at least 30 days' advance notice by: (a) emailing the address associated with your account; (b) displaying a prominent notice within the Service; or (c) updating the "Last Updated" date at the top of these Terms. For non-material changes, we may update the Terms immediately.
Your continued use of the Service after the effective date of any changes constitutes your acceptance of the updated Terms. If you do not agree to the changes, you must stop using the Service and cancel your subscription before the effective date of the changes.
17. General Provisions
17.1 Entire Agreement
These Terms, together with our Privacy Policy and any applicable Order Forms, constitute the entire agreement between the parties with respect to the Service and supersede all prior or contemporaneous agreements, representations, warranties, and understandings.
17.2 Severability
If any provision of these Terms is found to be invalid or unenforceable, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will continue in full force and effect.
17.3 Waiver
No failure or delay by either party in exercising any right under these Terms will operate as a waiver of that right. No waiver will be effective unless made in writing and signed by an authorized representative of the waiving party.
17.4 Assignment
You may not assign or transfer these Terms, or any of your rights or obligations, without our prior written consent. We may assign these Terms without your consent in connection with a merger, acquisition, corporate reorganization, or sale of all or substantially all of our assets. Any purported assignment in violation of this section is void.
17.5 Force Majeure
Neither party will be liable for any delay or failure to perform its obligations under these Terms (other than payment obligations) resulting from causes beyond its reasonable control, including natural disasters, acts of government, war, terrorism, labor disputes, internet outages, or failure of Third-Party Services.
17.6 Notices
Legal notices to Enki IQ must be sent in writing to legal@enkiq.ai or by certified mail to our principal place of business in Las Vegas, Nevada. Notices to you will be sent to the email address associated with your account. Email notices are effective upon delivery.
17.7 Relationship of the Parties
The parties are independent contractors. Nothing in these Terms creates a partnership, joint venture, agency, franchise, or employment relationship between the parties.
17.8 Export Compliance
You represent that you are not located in, organized under the laws of, or a national or resident of any country subject to U.S. government embargo, and that you are not on the U.S. Treasury Department's list of Specially Designated Nationals or any other denied-parties list. You agree to comply with all applicable export and re-export control laws and regulations.
17.9 U.S. Government Rights
The Service is "commercial software" as that term is defined in 48 C.F.R. §2.101. If the Service is acquired by or on behalf of a U.S. government agency, the government acquires only the rights expressly granted in these Terms, consistent with 48 C.F.R. §12.212 and 48 C.F.R. §227.7202-1.
17.10 Headings
Section headings are for convenience only and do not affect the interpretation of these Terms.
17.11 Beta Features
We may offer certain features on a beta or early access basis. Beta features are provided "as is" without warranty and are not subject to our standard uptime commitments. We may modify or discontinue beta features at any time without notice.
18. Contact Information
If you have questions about these Terms, please contact us:
Email: legal@enkiq.ai
Company: Cardea LLC
Website: https://enkiq.ai
Mailing Address: Las Vegas, Nevada, United States
For urgent security matters, please email legal@enkiq.ai with the subject line "Security Issue."
Exhibit A — Summary of Key Terms
The following is a plain-language summary of key provisions for reference only. The full Terms of Service above govern in the event of any conflict.
Governing Law: State of Nevada; disputes resolved by JAMS arbitration in Las Vegas, NV.
Liability Cap: Greater of fees paid in the last 12 months or $100.
Data Ownership: You own your Customer Data; Enki IQ licenses it only to provide the Service.
AI Data Policy: Your data is never used to train third-party AI models.
Payment: Stripe-processed; no credit card data stored by Enki IQ.
Auto-Renewal: Subscriptions renew automatically; cancel any time in account settings.
Data Deletion: 30-day export window after termination; data deleted thereafter.
Security: AES-256 encryption at rest, TLS in transit, AWS-hosted, SOC 2 Type II in progress.
CCPA/GDPR: CCPA adherent; GDPR-aligned; DPAs available for enterprise customers.
Arbitration: Individual arbitration only; class action waiver applies.